1. Who We Are

Website: https://tobysincere.com
Company Name: Tobysincere Studios Limited
Registered in Nigeria
Email: info@tobysincere.com
Phone: +234 8145384623 
Office Address: Ojodu Berger, Lagos, Nigeria.

2. What Personal Data We Collect and Why

We collect personal data from visitors and customers to provide services, improve our website experience, and maintain communication. This includes:

  • Contact details: Name, email address, phone number

  • Service-related data: Project preferences, design inquiries, quotes

  • Transaction data: Purchase history, billing information

  • Technical data: Browser type, IP address, device type, cookies

  • Form submissions: From contact forms or lead generation ads

  • Media uploads: If users upload images for design inquiries

  • Comments (if enabled): Name, email, comment content, IP address

We collect this data:

  • To respond to inquiries and deliver services

  • To improve user experience and design offerings

  • For legal or contractual obligations (invoices, consultations, etc.)

  • With your consent through contact forms, opt-ins, or lead ads

3. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized hash from your email may be used with the Gravatar service to show your profile picture. See Gravatar’s privacy policy for more.

4. Media Uploads

If you upload images (e.g., for design inquiries), avoid embedding location data (EXIF GPS), as visitors can download and extract that data from the site.

5. Contact Forms

When you fill out our forms, we collect the submitted information (e.g., name, phone number, email, service interest). We retain this data for up to 6 months for service-related follow-ups. We do not use form data for unsolicited marketing.

6. Cookies

We use cookies for functionality, analytics, and remembering user preferences.

  • Login cookies (if applicable): 2 days

  • Display preferences: 1 year

  • Comments cookies: 1 year

  • Session cookies: Cleared on browser close

  • Analytics cookies (if enabled): Used for anonymous visitor insights

You can disable cookies in your browser settings.

7. Embedded Content from Other Websites

Pages or blog posts may include embedded content (e.g., videos, maps). Embedded content behaves the same as if you visited the original site, and may collect data, use cookies, or track your interaction.

8. Analytics

We may use tools like Google Analytics or Facebook Pixel to analyze visitor activity and improve our content and ads.

9. Who We Share Your Data With

We only share data with trusted third parties when necessary:

  • Email marketing platforms (if you opt in)

  • Payment processors (if you purchase services online)

  • Cloud storage & hosting providers

  • Meta (Facebook/Instagram) and Google (ads & analytics)

We do not sell or rent your personal data to any third party.

10. How Long We Retain Your Data

  • Contact form entries: 6 months

  • Analytics data: 12 months

  • Project-related files: Up to 5 years (for repeat clients & legal record)

  • Comments (if enabled): Indefinitely

  • Registered user data: Until account deletion

11. Your Rights Over Your Data

You can request to:

  • Access, export, or correct your personal data

  • Erase your personal data (excluding legal or service records)

  • Opt out of marketing communications

To make a request, contact: privacy@tobysincere.com

12. Where Your Data is Sent

Your data may be stored or processed outside Nigeria (e.g., on secure servers in the US or EU via our cloud or hosting services). We ensure that such transfers comply with privacy regulations, including GDPR where applicable.

13. How We Protect Your Data

  • SSL encryption across our website

  • Secure access controls

  • Staff training in data protection

  • Use of verified third-party tools with secure standards

14. Data Breach Procedures

In case of a data breach, we will:

  • Notify affected users within 72 hours (if risk is high)

  • Investigate and report the breach internally

  • Cooperate with regulatory authorities

15. Third-Party Data

We may receive data from Meta, Google, or other platforms when you engage with our ads or forms. This helps us personalize our responses and improve services.

16. Automated Profiling

We do not make automated decisions that have legal or significant effects on individuals. If we ever implement automated tools (e.g., for lead scoring), we’ll provide clear notice and options to opt out.

17. Industry Disclosures

Tobysincere Studios Limited complies with Nigerian data protection regulations (NDPR) and applicable international standards.

18. Contact Information

For privacy-related concerns or to exercise your data rights, contact:

Data Controller:
Tobysincere Studios Limited
Phone: +234 8145384623